Privacy

Last updated 16 October 2026

This page says what personal information OneNightAway handles and why. It covers the site as it is today, and it will change when the site does.

Who is responsible

OneNightAway is run by Sean Jones, a sole trader trading as OneNightAway. In this policy, “we”, “us” and “our” mean Sean Jones trading as OneNightAway. Sean Jones decides how and why the personal information described here is used, and so is its controller under UK data protection law.

What we collect

The site has no accounts, sign-up forms or contact forms, and no advertising trackers. It only uses analytics if you accept them, as explained below.

• If you email us, we receive your email address and whatever you choose to tell us. We use it to reply and to keep a record of what we agreed.
• If you are an accommodation owner, we also keep the details and photographs you give us permission to use, so that we can show your listing.
• When you visit, our hosting provider, Cloudflare, processes technical information such as your IP address and browser type in order to deliver the site and keep it secure.

Analytics and cookies

We would like to understand how people find and use the site, so we can improve it and decide what to build next. The site asks before any analytics run. If you choose Reject, or do not answer, neither tool is loaded, nothing is recorded, and the site works exactly the same.

• Cloudflare Web Analytics. We use it to count visits and page views, and to see which pages are read most, which sites people arrive from, the broad type of device and browser used, the country visits come from, and how quickly pages load. When you accept, a small script from Cloudflare reports the page you are on, the page you came from, your browser type and how long the page took to load. Cloudflare says it uses no cookies or other storage in your browser for this, does not record anything after a question mark in a web address, and does not use your IP address or browser details to identify you. It keeps the full detail for 7 days and a reduced summary after that, and its reports cover up to six months.
• Microsoft Clarity. We use it to see how people use our pages, through heatmaps of where people click and how far they scroll, and recordings that replay how a visit moved around a page. It shows us which parts get attention and where people seem to struggle. Clarity is set to its strictest masking, so the words on the page and anything typed into the site are hidden before a recording leaves your browser. It never runs on the stay search, whose web addresses can include a starting location. Microsoft keeps recordings for 30 days, and heatmap data, a small sample of recordings and any we mark as favourites for up to 9 months. Microsoft also uses Clarity data for its own purposes, as described in the Microsoft Privacy Statement.

We record a few actions in Clarity as named events, such as using a “Feature your stay” button or our email address. These events say which link was used and nothing about who used it: never an email address, a postcode or anything you typed.

Cookies

• ona_consent remembers whether you accepted or rejected analytics, for six months, and is set either way. It is needed for the site to respect your choice, so it does not need your consent.
• _clck (up to one year) and _clsk (one day) are set by Microsoft Clarity, only after you accept. They hold a random ID, so that pages from the same visit, and later visits, can be connected. Clarity also keeps a random ID in your browser’s session storage for the visit.
• Microsoft’s own cookies. Microsoft lists further cookies it may set on its own domains when Clarity runs, which it says support purposes including advertising. We tell Clarity that you have not agreed to advertising cookies. We cannot read or remove cookies on Microsoft’s domains; you can clear them in your browser’s settings.

Cloudflare Web Analytics sets no cookies.

Changing your mind

Choose Cookie settings at the bottom of any page to accept or reject at any time. If you reject after accepting, the site tells Clarity that consent has been withdrawn, which Microsoft says deletes its _clck and _clsk cookies, removes them itself as well, and reloads the page so that neither tool runs again until you accept. We ask again after six months.

Where the information goes

Cloudflare and Microsoft are based in the United States, so this information may be processed there. Both say in their privacy statements that they take part in the UK Extension to the EU–US Data Privacy Framework, which the UK government recognises as protecting personal information sent to the US companies that join it. See the Cloudflare Privacy Policy and the Microsoft Privacy Statement linked above.

Why we are allowed to

We rely on our legitimate interest in running the site and answering the people who contact us, and on your permission where we show an owner’s photographs. We rely on your consent for analytics, and you can withdraw it at any time.

Who else sees it

We do not sell personal information or pass it to advertisers. Cloudflare hosts the site and routes email sent to our address, so it handles that information on our behalf. If you accept analytics, the providers named above receive the information described there.

How long we keep it

We keep emails for as long as they are useful for the conversation they belong to. If you are an owner, we keep your listing’s details until you ask us to remove them. Analytics are kept for the periods given above.

Your rights

You can ask to see the information we hold about you, to have it corrected or deleted, or to object to how we use it. Email hello@onenightaway.co.uk and we will deal with it. Analytics are not linked to your name or email address, so we usually cannot find a particular person’s analytics to show or delete them; you can stop them being collected at any time with Cookie settings. If you are unhappy with our answer, you can complain to the Information Commissioner’s Office at ico.org.uk.

When the search opens

The search is not open to the public yet. When it is, it will remember the starting point you choose on your own device and look up places and drive times through a mapping provider. This page will be updated before that happens.